HR Skills for HR Administrators

Introduction

This course will provide delegates with the skills and knowledge to make a valuable contribution to the success and continued effectiveness of the HR function. The subjects covered in this course will provide practitioners to be up-to-date with the latest thinking and approaches. This includes all aspects of a modern employment policy presented from the point of view of the HR function.

This course should cover all aspects of the work of a modern HR unit and is designed to serve as an introduction to HR for newly appointed HR Assistants and/or as a refresher for those who are already in the HR profession.

This course will feature:

• Role of policies in good people management
• Importance of good employee relations and employee commitment
• Critical features of effective recruitment & selection
• Employee, Management and Leadership development
• Performance management, reward and remuneration

Objectives

• Explain the role and purpose of the HR function
• Develop HR policies based on strategic aims of the organisation
• Apply HR practices which fit the needs of the organisation
• Adapt the relevant practices currently in place in the Western world
• Develop a high performance culture

Content

Day One

HR in Context – Policies

• Where is HR going?
• The Context for HR
• HR on the global stage
• Nationalisation – public vs. private organisation
• Overview of HR’s role & relationship with other functions
• The importance of policies  - writing & using them

Day Two

Employee Relations - Employee Involvement

• Employee Relations
• Internal Communications
• Consultation & Suggestion Schemes
• Employee Attitude Surveys
• Employee Assistance Programmes
• Union Recognition

Day Three

Recruitment & Selection

• Understanding external labour market & demographics
• Recruitment & Selection
• Employer of Choice
• Social Media, Websites and Recruitment
• Handling Redundancy
• Retention & Exit Interviews

Day Four

Learning & Development

• Importance of Learning & Development
• Leadership & Management Development
• Talent Management
• Coaching & Mentoring
• International Assignments
• Succession Planning

Day Five

Performance Management & Reward

• Performance Management & Appraisals
• Competency Frameworks
• Financial Reward & Salary Scales
• Job Evaluation
• Bonuses, Incentives & Overtime