Communication and Planning Skills for Administrative Professionals

Develop effective communication and planning skills as an administrative professional. Enroll in this course for enhanced administrative expertise. LBTA Training offers Communication and Planning Skills for Administrative Professionals Course in Secretarial and Administration Courses.

  • English
  • 197 Training Sessions
  • Confirmed
  • One Week
  • Course Schedule
  • Courses Syllabus
  • Related Courses
  • Available Cities
Venue Start Date End Date Net Fees Details & Registration
Dubai, UAE26 - Jan - 202530 - Jan - 20254987.5 GBPPDF Register
Paris, France26 - Jan - 202530 - Jan - 20256700 GBPPDF Register
Hong Kong, Hong Kong26 - Jan - 202530 - Jan - 20258500 GBPPDF Register
Tokyo, Japan26 - Jan - 202530 - Jan - 20259750 GBPPDF Register
Dubai, UAE23 - Feb - 202527 - Feb - 20254987.5 GBPPDF Register
Paris, France23 - Feb - 202527 - Feb - 20256700 GBPPDF Register
Hong Kong, Hong Kong23 - Feb - 202527 - Feb - 20258500 GBPPDF Register
Tokyo, Japan23 - Feb - 202527 - Feb - 20259750 GBPPDF Register
Kuala Lumpur, Malaysia16 - Feb - 202520 - Feb - 20254750 GBPPDF Register
Rome, Italy16 - Feb - 202520 - Feb - 20257300 GBPPDF Register
Barcelona, Spain16 - Feb - 202520 - Feb - 20256950 GBPPDF Register
Zurich, Switzerland16 - Feb - 202520 - Feb - 20257950 GBPPDF Register
Istanbul, Turkey09 - Feb - 202513 - Feb - 20254700 GBPPDF Register
Bali, Indonesia09 - Feb - 202513 - Feb - 20258100 GBPPDF Register
Singapore, Singapore09 - Feb - 202513 - Feb - 20257500 GBPPDF Register
Washington, United States09 - Feb - 202513 - Feb - 202511000 GBPPDF Register
London, UK02 - Feb - 202506 - Feb - 20254950 GBPPDF Register
Madrid, Spain02 - Feb - 202506 - Feb - 20256950 GBPPDF Register
Munich, Germany02 - Feb - 202506 - Feb - 20257900 GBPPDF Register
Berlin, Germany02 - Feb - 202506 - Feb - 20257900 GBPPDF Register
New York, United States02 - Feb - 202506 - Feb - 202510900 GBPPDF Register
Amsterdam, Netherlands02 - Feb - 202506 - Feb - 20258100 GBPPDF Register
Milan, Italy02 - Feb - 202506 - Feb - 20256950 GBPPDF Register
Sydney, Australia16 - Feb - 202520 - Feb - 202510900 GBPPDF Register
Interlaken, Switzerland16 - Feb - 202520 - Feb - 20258950 GBPPDF Register
Taipei, Taiwan09 - Feb - 202513 - Feb - 20259300 GBPPDF Register
Dubai, UAE16 - Mar - 202520 - Mar - 20254987.5 GBPPDF Register
Paris, France16 - Mar - 202520 - Mar - 20256700 GBPPDF Register
Hong Kong, Hong Kong16 - Mar - 202520 - Mar - 20258500 GBPPDF Register
Tokyo, Japan16 - Mar - 202520 - Mar - 20259750 GBPPDF Register
London, UK09 - Mar - 202513 - Mar - 20254950 GBPPDF Register
Madrid, Spain09 - Mar - 202513 - Mar - 20256950 GBPPDF Register
Munich, Germany09 - Mar - 202513 - Mar - 20257900 GBPPDF Register
Berlin, Germany09 - Mar - 202513 - Mar - 20257900 GBPPDF Register
New York, United States09 - Mar - 202513 - Mar - 202510900 GBPPDF Register
Amsterdam, Netherlands09 - Mar - 202513 - Mar - 20258100 GBPPDF Register
Milan, Italy09 - Mar - 202513 - Mar - 20256950 GBPPDF Register
Kuala Lumpur, Malaysia02 - Mar - 202506 - Mar - 20254750 GBPPDF Register
Rome, Italy02 - Mar - 202506 - Mar - 20257300 GBPPDF Register
Barcelona, Spain02 - Mar - 202506 - Mar - 20256950 GBPPDF Register
Zurich, Switzerland02 - Mar - 202506 - Mar - 20257950 GBPPDF Register
Istanbul, Turkey23 - Mar - 202527 - Mar - 20254700 GBPPDF Register
Bali, Indonesia23 - Mar - 202527 - Mar - 20258100 GBPPDF Register
Singapore, Singapore23 - Mar - 202527 - Mar - 20257500 GBPPDF Register
Washington, United States23 - Mar - 202527 - Mar - 202511000 GBPPDF Register
Sydney, Australia02 - Mar - 202506 - Mar - 202510900 GBPPDF Register
Interlaken, Switzerland02 - Mar - 202506 - Mar - 20258950 GBPPDF Register
Taipei, Taiwan23 - Mar - 202527 - Mar - 20259300 GBPPDF Register
Dubai, UAE27 - Apr - 202501 - May - 20254987.5 GBPPDF Register
Paris, France27 - Apr - 202501 - May - 20256700 GBPPDF Register
Hong Kong, Hong Kong27 - Apr - 202501 - May - 20258500 GBPPDF Register
Tokyo, Japan27 - Apr - 202501 - May - 20259750 GBPPDF Register
Kuala Lumpur, Malaysia06 - Apr - 202510 - Apr - 20254750 GBPPDF Register
Rome, Italy06 - Apr - 202510 - Apr - 20257300 GBPPDF Register
Barcelona, Spain06 - Apr - 202510 - Apr - 20256950 GBPPDF Register
Zurich, Switzerland06 - Apr - 202510 - Apr - 20257950 GBPPDF Register
Istanbul, Turkey13 - Apr - 202517 - Apr - 20254700 GBPPDF Register
Bali, Indonesia13 - Apr - 202517 - Apr - 20258100 GBPPDF Register
Singapore, Singapore13 - Apr - 202517 - Apr - 20257500 GBPPDF Register
Washington, United States13 - Apr - 202517 - Apr - 202511000 GBPPDF Register
London, UK20 - Apr - 202524 - Apr - 20254950 GBPPDF Register
Madrid, Spain20 - Apr - 202524 - Apr - 20256950 GBPPDF Register
Munich, Germany20 - Apr - 202524 - Apr - 20257900 GBPPDF Register
Berlin, Germany20 - Apr - 202524 - Apr - 20257900 GBPPDF Register
New York, United States20 - Apr - 202524 - Apr - 202510900 GBPPDF Register
Amsterdam, Netherlands20 - Apr - 202524 - Apr - 20258100 GBPPDF Register
Milan, Italy20 - Apr - 202524 - Apr - 20256950 GBPPDF Register
Sydney, Australia06 - Apr - 202510 - Apr - 202510900 GBPPDF Register
Interlaken, Switzerland06 - Apr - 202510 - Apr - 20258950 GBPPDF Register
Taipei, Taiwan13 - Apr - 202517 - Apr - 20259300 GBPPDF Register
Dubai, UAE11 - May - 202515 - May - 20254987.5 GBPPDF Register
Paris, France11 - May - 202515 - May - 20256700 GBPPDF Register
Hong Kong, Hong Kong11 - May - 202515 - May - 20258500 GBPPDF Register
Tokyo, Japan11 - May - 202515 - May - 20259750 GBPPDF Register
London, UK04 - May - 202508 - May - 20254950 GBPPDF Register
Madrid, Spain04 - May - 202508 - May - 20256950 GBPPDF Register
Munich, Germany04 - May - 202508 - May - 20257900 GBPPDF Register
Berlin, Germany04 - May - 202508 - May - 20257900 GBPPDF Register
New York, United States04 - May - 202508 - May - 202510900 GBPPDF Register
Amsterdam, Netherlands04 - May - 202508 - May - 20258100 GBPPDF Register
Milan, Italy04 - May - 202508 - May - 20256950 GBPPDF Register
Kuala Lumpur, Malaysia18 - May - 202522 - May - 20254750 GBPPDF Register
Rome, Italy18 - May - 202522 - May - 20257300 GBPPDF Register
Barcelona, Spain18 - May - 202522 - May - 20256950 GBPPDF Register
Zurich, Switzerland18 - May - 202522 - May - 20257950 GBPPDF Register
Istanbul, Turkey25 - May - 202529 - May - 20254700 GBPPDF Register
Bali, Indonesia25 - May - 202529 - May - 20258100 GBPPDF Register
Singapore, Singapore25 - May - 202529 - May - 20257500 GBPPDF Register
Washington, United States25 - May - 202529 - May - 202511000 GBPPDF Register
Sydney, Australia18 - May - 202522 - May - 202510900 GBPPDF Register
Interlaken, Switzerland18 - May - 202522 - May - 20258950 GBPPDF Register
Taipei, Taiwan25 - May - 202529 - May - 20259300 GBPPDF Register
Dubai, UAE08 - Jun - 202512 - Jun - 20254987.5 GBPPDF Register
Paris, France08 - Jun - 202512 - Jun - 20256700 GBPPDF Register
Hong Kong, Hong Kong08 - Jun - 202512 - Jun - 20258500 GBPPDF Register
Tokyo, Japan08 - Jun - 202512 - Jun - 20259750 GBPPDF Register
Kuala Lumpur, Malaysia15 - Jun - 202519 - Jun - 20254750 GBPPDF Register
Rome, Italy15 - Jun - 202519 - Jun - 20257300 GBPPDF Register
Barcelona, Spain15 - Jun - 202519 - Jun - 20256950 GBPPDF Register
Zurich, Switzerland15 - Jun - 202519 - Jun - 20257950 GBPPDF Register
Istanbul, Turkey22 - Jun - 202526 - Jun - 20254700 GBPPDF Register
Bali, Indonesia22 - Jun - 202526 - Jun - 20258100 GBPPDF Register
Singapore, Singapore22 - Jun - 202526 - Jun - 20257500 GBPPDF Register
Washington, United States22 - Jun - 202526 - Jun - 202511000 GBPPDF Register
London, UK01 - Jun - 202505 - Jun - 20254950 GBPPDF Register
Madrid, Spain01 - Jun - 202505 - Jun - 20256950 GBPPDF Register
Munich, Germany01 - Jun - 202505 - Jun - 20257900 GBPPDF Register
Berlin, Germany01 - Jun - 202505 - Jun - 20257900 GBPPDF Register
New York, United States01 - Jun - 202505 - Jun - 202510900 GBPPDF Register
Amsterdam, Netherlands01 - Jun - 202505 - Jun - 20258100 GBPPDF Register
Milan, Italy01 - Jun - 202505 - Jun - 20256950 GBPPDF Register
Sydney, Australia15 - Jun - 202519 - Jun - 202510900 GBPPDF Register
Interlaken, Switzerland15 - Jun - 202519 - Jun - 20258950 GBPPDF Register
Taipei, Taiwan22 - Jun - 202526 - Jun - 20259300 GBPPDF Register
Dubai, UAE06 - Jul - 202510 - Jul - 20254987.5 GBPPDF Register
Paris, France06 - Jul - 202510 - Jul - 20256700 GBPPDF Register
Hong Kong, Hong Kong06 - Jul - 202510 - Jul - 20258500 GBPPDF Register
Tokyo, Japan06 - Jul - 202510 - Jul - 20259750 GBPPDF Register
London, UK13 - Jul - 202517 - Jul - 20254950 GBPPDF Register
Madrid, Spain13 - Jul - 202517 - Jul - 20256950 GBPPDF Register
Munich, Germany13 - Jul - 202517 - Jul - 20257900 GBPPDF Register
Berlin, Germany13 - Jul - 202517 - Jul - 20257900 GBPPDF Register
New York, United States13 - Jul - 202517 - Jul - 202510900 GBPPDF Register
Amsterdam, Netherlands13 - Jul - 202517 - Jul - 20258100 GBPPDF Register
Milan, Italy13 - Jul - 202517 - Jul - 20256950 GBPPDF Register
London, UK20 - Jul - 202524 - Jul - 20254950 GBPPDF Register
Madrid, Spain20 - Jul - 202524 - Jul - 20256950 GBPPDF Register
Munich, Germany20 - Jul - 202524 - Jul - 20257900 GBPPDF Register
Berlin, Germany20 - Jul - 202524 - Jul - 20257900 GBPPDF Register
New York, United States20 - Jul - 202524 - Jul - 202510900 GBPPDF Register
Amsterdam, Netherlands20 - Jul - 202524 - Jul - 20258100 GBPPDF Register
Milan, Italy20 - Jul - 202524 - Jul - 20256950 GBPPDF Register
Istanbul, Turkey27 - Jul - 202531 - Jul - 20254700 GBPPDF Register
Bali, Indonesia27 - Jul - 202531 - Jul - 20258100 GBPPDF Register
Singapore, Singapore27 - Jul - 202531 - Jul - 20257500 GBPPDF Register
Washington, United States27 - Jul - 202531 - Jul - 202511000 GBPPDF Register
Taipei, Taiwan27 - Jul - 202531 - Jul - 20259300 GBPPDF Register
Dubai, UAE03 - Aug - 202507 - Aug - 20254987.5 GBPPDF Register
Paris, France03 - Aug - 202507 - Aug - 20256700 GBPPDF Register
Hong Kong, Hong Kong03 - Aug - 202507 - Aug - 20258500 GBPPDF Register
Tokyo, Japan03 - Aug - 202507 - Aug - 20259750 GBPPDF Register
Kuala Lumpur, Malaysia10 - Aug - 202514 - Aug - 20254750 GBPPDF Register
Rome, Italy10 - Aug - 202514 - Aug - 20257300 GBPPDF Register
Barcelona, Spain10 - Aug - 202514 - Aug - 20256950 GBPPDF Register
Zurich, Switzerland10 - Aug - 202514 - Aug - 20257950 GBPPDF Register
Istanbul, Turkey17 - Aug - 202521 - Aug - 20254700 GBPPDF Register
Bali, Indonesia17 - Aug - 202521 - Aug - 20258100 GBPPDF Register
Singapore, Singapore17 - Aug - 202521 - Aug - 20257500 GBPPDF Register
Washington, United States17 - Aug - 202521 - Aug - 202511000 GBPPDF Register
London, UK24 - Aug - 202528 - Aug - 20254950 GBPPDF Register
Madrid, Spain24 - Aug - 202528 - Aug - 20256950 GBPPDF Register
Munich, Germany24 - Aug - 202528 - Aug - 20257900 GBPPDF Register
Berlin, Germany24 - Aug - 202528 - Aug - 20257900 GBPPDF Register
New York, United States24 - Aug - 202528 - Aug - 202510900 GBPPDF Register
Amsterdam, Netherlands24 - Aug - 202528 - Aug - 20258100 GBPPDF Register
Milan, Italy24 - Aug - 202528 - Aug - 20256950 GBPPDF Register
Sydney, Australia10 - Aug - 202514 - Aug - 202510900 GBPPDF Register
Interlaken, Switzerland10 - Aug - 202514 - Aug - 20258950 GBPPDF Register
Taipei, Taiwan17 - Aug - 202521 - Aug - 20259300 GBPPDF Register
Dubai, UAE28 - Sep - 202502 - Oct - 20254987.5 GBPPDF Register
Paris, France28 - Sep - 202502 - Oct - 20256700 GBPPDF Register
Hong Kong, Hong Kong28 - Sep - 202502 - Oct - 20258500 GBPPDF Register
Tokyo, Japan28 - Sep - 202502 - Oct - 20259750 GBPPDF Register
London, UK07 - Sep - 202511 - Sep - 20254950 GBPPDF Register
Madrid, Spain07 - Sep - 202511 - Sep - 20256950 GBPPDF Register
Munich, Germany07 - Sep - 202511 - Sep - 20257900 GBPPDF Register
Berlin, Germany07 - Sep - 202511 - Sep - 20257900 GBPPDF Register
New York, United States07 - Sep - 202511 - Sep - 202510900 GBPPDF Register
Amsterdam, Netherlands07 - Sep - 202511 - Sep - 20258100 GBPPDF Register
Milan, Italy07 - Sep - 202511 - Sep - 20256950 GBPPDF Register
Kuala Lumpur, Malaysia14 - Sep - 202518 - Sep - 20254750 GBPPDF Register
Rome, Italy14 - Sep - 202518 - Sep - 20257300 GBPPDF Register
Barcelona, Spain14 - Sep - 202518 - Sep - 20256950 GBPPDF Register
Zurich, Switzerland14 - Sep - 202518 - Sep - 20257950 GBPPDF Register
Istanbul, Turkey21 - Sep - 202525 - Sep - 20254700 GBPPDF Register
Bali, Indonesia21 - Sep - 202525 - Sep - 20258100 GBPPDF Register
Singapore, Singapore21 - Sep - 202525 - Sep - 20257500 GBPPDF Register
Washington, United States21 - Sep - 202525 - Sep - 202511000 GBPPDF Register
Sydney, Australia14 - Sep - 202518 - Sep - 202510900 GBPPDF Register
Interlaken, Switzerland14 - Sep - 202518 - Sep - 20258950 GBPPDF Register
Taipei, Taiwan21 - Sep - 202525 - Sep - 20259300 GBPPDF Register
Dubai, UAE19 - Oct - 202523 - Oct - 20254987.5 GBPPDF Register
Paris, France19 - Oct - 202523 - Oct - 20256700 GBPPDF Register
Hong Kong, Hong Kong19 - Oct - 202523 - Oct - 20258500 GBPPDF Register
Tokyo, Japan19 - Oct - 202523 - Oct - 20259750 GBPPDF Register
Istanbul, Turkey05 - Oct - 202509 - Oct - 20254700 GBPPDF Register
Bali, Indonesia05 - Oct - 202509 - Oct - 20258100 GBPPDF Register
Singapore, Singapore05 - Oct - 202509 - Oct - 20257500 GBPPDF Register
Washington, United States05 - Oct - 202509 - Oct - 202511000 GBPPDF Register
London, UK12 - Oct - 202516 - Oct - 20254950 GBPPDF Register
Madrid, Spain12 - Oct - 202516 - Oct - 20256950 GBPPDF Register
Munich, Germany12 - Oct - 202516 - Oct - 20257900 GBPPDF Register
Berlin, Germany12 - Oct - 202516 - Oct - 20257900 GBPPDF Register
New York, United States12 - Oct - 202516 - Oct - 202510900 GBPPDF Register
Amsterdam, Netherlands12 - Oct - 202516 - Oct - 20258100 GBPPDF Register
Milan, Italy12 - Oct - 202516 - Oct - 20256950 GBPPDF Register
Taipei, Taiwan05 - Oct - 202509 - Oct - 20259300 GBPPDF Register

Courses Syllabus

Introduction

Good communication and planning skills are essential for all administrative professionals.  This interactive and practical programme is designed to help participants review and develop these skills so that they can enhance not only their own effectiveness but also that of their immediate colleagues and teams.

Taking an in-depth and comprehensive approach the programme focuses specifically on:

  • face-face communications (both one-to-one and in small groups)
  • telephone skills, teleconferencing and remote communications
  • written communications (including writing e-mails, letters, reports and instructions)
  • meetings skills and supporting presentations
  • interpersonal and influencing skills
  • personal planning and time-management skills
  • project planning and monitoring

Objectives

  • review and develop their communication, interpersonal and planning skills and their appreciation of the principles involved
  • take stock of their current approaches and decide on initiatives to enhance communication and planning within their own teams/sections

Content

Day One

Face-to Face Communication and Interpersonal Skills

  • Barriers to effective communication and how to overcome them
  • Interpersonal skills and building working relationships
  • Delegation – giving and receiving
  • Assertive communication
  • Managing conflict

Day Two

Planning & Time Management

  • Prioritising
  • Handling and making requests
  • Personal planning tools and systems
  • Managing  interruptions
  • Project planning and principles of CPA

Day Three

Team-Working and Meetings

  • Team development and group dynamics
  • Constructive  and inclusive discussions
  • Challenging ideas and getting agreement
  • Improving meetings
    • planning and preparation
    • participation and control
    • follow-up and meeting notes

Day Four

Managing Information and Written Communication

  • Principles of information management
    • digesting information and making it meaningful
  • Report writing
    • relevance
    • layout
    • structure
  • Grammar & punctuation
  • Editing  and proofreading skills
  • Writing e-mails and letters
    • style
    • tone
    • structure
  • Other forms of written communication

Day Five

Supporting Presentations/Improving Teamwork and Systems

  • Designing slides and incorporating graphics
  • Room setup, equipment and trouble shooting
  • Continuous improvement and creative thinking
  • Making a case
  • Programme review

Available Cities

@2025 London Business Training Academy