Administration and Office Management Professional

Become a professional in administration and office management. Enroll in this course to develop comprehensive skills for effective professional performance. LBTA Training offers Administration and Office Management Professional Course in Secretarial and Administration Courses.

  • English
  • 110 Training Sessions
  • Confirmed
  • One Week
Administration and Office Management Professional
  • Course Schedule
  • Courses Syllabus
  • Related Courses
  • Available Cities
Venue Start Date End Date Net Fees Details & Registration
Istanbul, Turkey26 - May - 202530 - May - 20254700 GBPPDF Register
Bali, Indonesia26 - May - 202530 - May - 20258100 GBPPDF Register
Singapore, Singapore26 - May - 202530 - May - 20257500 GBPPDF Register
Washington, United States26 - May - 202530 - May - 202511000 GBPPDF Register
Taipei, Taiwan26 - May - 202530 - May - 20259300 GBPPDF Register
Dubai, UAE09 - Jun - 202513 - Jun - 20254987.5 GBPPDF Register
Paris, France09 - Jun - 202513 - Jun - 20256700 GBPPDF Register
Hong Kong, Hong Kong09 - Jun - 202513 - Jun - 20258500 GBPPDF Register
Tokyo, Japan09 - Jun - 202513 - Jun - 20259750 GBPPDF Register
Kuala Lumpur, Malaysia16 - Jun - 202520 - Jun - 20254750 GBPPDF Register
Rome, Italy16 - Jun - 202520 - Jun - 20257300 GBPPDF Register
Barcelona, Spain16 - Jun - 202520 - Jun - 20256950 GBPPDF Register
Zurich, Switzerland16 - Jun - 202520 - Jun - 20257950 GBPPDF Register
Istanbul, Turkey23 - Jun - 202527 - Jun - 20254700 GBPPDF Register
Bali, Indonesia23 - Jun - 202527 - Jun - 20258100 GBPPDF Register
Singapore, Singapore23 - Jun - 202527 - Jun - 20257500 GBPPDF Register
Washington, United States23 - Jun - 202527 - Jun - 202511000 GBPPDF Register
London, UK02 - Jun - 202506 - Jun - 20254950 GBPPDF Register
Madrid, Spain02 - Jun - 202506 - Jun - 20256950 GBPPDF Register
Munich, Germany02 - Jun - 202506 - Jun - 20257900 GBPPDF Register
Berlin, Germany02 - Jun - 202506 - Jun - 20257900 GBPPDF Register
New York, United States02 - Jun - 202506 - Jun - 202510900 GBPPDF Register
Amsterdam, Netherlands02 - Jun - 202506 - Jun - 20258100 GBPPDF Register
Milan, Italy02 - Jun - 202506 - Jun - 20256950 GBPPDF Register
Sydney, Australia16 - Jun - 202520 - Jun - 202510900 GBPPDF Register
Interlaken, Switzerland16 - Jun - 202520 - Jun - 20258950 GBPPDF Register
Taipei, Taiwan23 - Jun - 202527 - Jun - 20259300 GBPPDF Register
Dubai, UAE07 - Jul - 202511 - Jul - 20254987.5 GBPPDF Register
Paris, France07 - Jul - 202511 - Jul - 20256700 GBPPDF Register
Hong Kong, Hong Kong07 - Jul - 202511 - Jul - 20258500 GBPPDF Register
Tokyo, Japan07 - Jul - 202511 - Jul - 20259750 GBPPDF Register
London, UK14 - Jul - 202518 - Jul - 20254950 GBPPDF Register
Madrid, Spain14 - Jul - 202518 - Jul - 20256950 GBPPDF Register
Munich, Germany14 - Jul - 202518 - Jul - 20257900 GBPPDF Register
Berlin, Germany14 - Jul - 202518 - Jul - 20257900 GBPPDF Register
New York, United States14 - Jul - 202518 - Jul - 202510900 GBPPDF Register
Amsterdam, Netherlands14 - Jul - 202518 - Jul - 20258100 GBPPDF Register
Milan, Italy14 - Jul - 202518 - Jul - 20256950 GBPPDF Register
London, UK21 - Jul - 202525 - Jul - 20254950 GBPPDF Register
Madrid, Spain21 - Jul - 202525 - Jul - 20256950 GBPPDF Register
Munich, Germany21 - Jul - 202525 - Jul - 20257900 GBPPDF Register
Berlin, Germany21 - Jul - 202525 - Jul - 20257900 GBPPDF Register
New York, United States21 - Jul - 202525 - Jul - 202510900 GBPPDF Register
Amsterdam, Netherlands21 - Jul - 202525 - Jul - 20258100 GBPPDF Register
Milan, Italy21 - Jul - 202525 - Jul - 20256950 GBPPDF Register
Istanbul, Turkey28 - Jul - 202501 - Aug - 20254700 GBPPDF Register
Bali, Indonesia28 - Jul - 202501 - Aug - 20258100 GBPPDF Register
Singapore, Singapore28 - Jul - 202501 - Aug - 20257500 GBPPDF Register
Washington, United States28 - Jul - 202501 - Aug - 202511000 GBPPDF Register
Taipei, Taiwan28 - Jul - 202501 - Aug - 20259300 GBPPDF Register
Dubai, UAE04 - Aug - 202508 - Aug - 20254987.5 GBPPDF Register
Paris, France04 - Aug - 202508 - Aug - 20256700 GBPPDF Register
Hong Kong, Hong Kong04 - Aug - 202508 - Aug - 20258500 GBPPDF Register
Tokyo, Japan04 - Aug - 202508 - Aug - 20259750 GBPPDF Register
Kuala Lumpur, Malaysia11 - Aug - 202515 - Aug - 20254750 GBPPDF Register
Rome, Italy11 - Aug - 202515 - Aug - 20257300 GBPPDF Register
Barcelona, Spain11 - Aug - 202515 - Aug - 20256950 GBPPDF Register
Zurich, Switzerland11 - Aug - 202515 - Aug - 20257950 GBPPDF Register
Istanbul, Turkey18 - Aug - 202522 - Aug - 20254700 GBPPDF Register
Bali, Indonesia18 - Aug - 202522 - Aug - 20258100 GBPPDF Register
Singapore, Singapore18 - Aug - 202522 - Aug - 20257500 GBPPDF Register
Washington, United States18 - Aug - 202522 - Aug - 202511000 GBPPDF Register
London, UK25 - Aug - 202529 - Aug - 20254950 GBPPDF Register
Madrid, Spain25 - Aug - 202529 - Aug - 20256950 GBPPDF Register
Munich, Germany25 - Aug - 202529 - Aug - 20257900 GBPPDF Register
Berlin, Germany25 - Aug - 202529 - Aug - 20257900 GBPPDF Register
New York, United States25 - Aug - 202529 - Aug - 202510900 GBPPDF Register
Amsterdam, Netherlands25 - Aug - 202529 - Aug - 20258100 GBPPDF Register
Milan, Italy25 - Aug - 202529 - Aug - 20256950 GBPPDF Register
Sydney, Australia11 - Aug - 202515 - Aug - 202510900 GBPPDF Register
Interlaken, Switzerland11 - Aug - 202515 - Aug - 20258950 GBPPDF Register
Taipei, Taiwan18 - Aug - 202522 - Aug - 20259300 GBPPDF Register
Dubai, UAE29 - Sep - 202503 - Oct - 20254987.5 GBPPDF Register
Paris, France29 - Sep - 202503 - Oct - 20256700 GBPPDF Register
Hong Kong, Hong Kong29 - Sep - 202503 - Oct - 20258500 GBPPDF Register
Tokyo, Japan29 - Sep - 202503 - Oct - 20259750 GBPPDF Register
London, UK08 - Sep - 202512 - Sep - 20254950 GBPPDF Register
Madrid, Spain08 - Sep - 202512 - Sep - 20256950 GBPPDF Register
Munich, Germany08 - Sep - 202512 - Sep - 20257900 GBPPDF Register
Berlin, Germany08 - Sep - 202512 - Sep - 20257900 GBPPDF Register
New York, United States08 - Sep - 202512 - Sep - 202510900 GBPPDF Register
Amsterdam, Netherlands08 - Sep - 202512 - Sep - 20258100 GBPPDF Register
Milan, Italy08 - Sep - 202512 - Sep - 20256950 GBPPDF Register
Kuala Lumpur, Malaysia15 - Sep - 202519 - Sep - 20254750 GBPPDF Register
Rome, Italy15 - Sep - 202519 - Sep - 20257300 GBPPDF Register
Barcelona, Spain15 - Sep - 202519 - Sep - 20256950 GBPPDF Register
Zurich, Switzerland15 - Sep - 202519 - Sep - 20257950 GBPPDF Register
Istanbul, Turkey22 - Sep - 202526 - Sep - 20254700 GBPPDF Register
Bali, Indonesia22 - Sep - 202526 - Sep - 20258100 GBPPDF Register
Singapore, Singapore22 - Sep - 202526 - Sep - 20257500 GBPPDF Register
Washington, United States22 - Sep - 202526 - Sep - 202511000 GBPPDF Register
Sydney, Australia15 - Sep - 202519 - Sep - 202510900 GBPPDF Register
Interlaken, Switzerland15 - Sep - 202519 - Sep - 20258950 GBPPDF Register
Taipei, Taiwan22 - Sep - 202526 - Sep - 20259300 GBPPDF Register
Dubai, UAE20 - Oct - 202524 - Oct - 20254987.5 GBPPDF Register
Paris, France20 - Oct - 202524 - Oct - 20256700 GBPPDF Register
Hong Kong, Hong Kong20 - Oct - 202524 - Oct - 20258500 GBPPDF Register
Tokyo, Japan20 - Oct - 202524 - Oct - 20259750 GBPPDF Register
Istanbul, Turkey06 - Oct - 202510 - Oct - 20254700 GBPPDF Register
Bali, Indonesia06 - Oct - 202510 - Oct - 20258100 GBPPDF Register
Singapore, Singapore06 - Oct - 202510 - Oct - 20257500 GBPPDF Register
Washington, United States06 - Oct - 202510 - Oct - 202511000 GBPPDF Register
London, UK13 - Oct - 202517 - Oct - 20254950 GBPPDF Register
Madrid, Spain13 - Oct - 202517 - Oct - 20256950 GBPPDF Register
Munich, Germany13 - Oct - 202517 - Oct - 20257900 GBPPDF Register
Berlin, Germany13 - Oct - 202517 - Oct - 20257900 GBPPDF Register
New York, United States13 - Oct - 202517 - Oct - 202510900 GBPPDF Register
Amsterdam, Netherlands13 - Oct - 202517 - Oct - 20258100 GBPPDF Register
Milan, Italy13 - Oct - 202517 - Oct - 20256950 GBPPDF Register
Taipei, Taiwan06 - Oct - 202510 - Oct - 20259300 GBPPDF Register

Courses Syllabus

Objectives:

By the end of the program, participants will be able to:

  • Define and understand the role of the office manager / administrator.
  • Acquire time management skills required for better office productivity.
  • Handle telephone calls properly and professionally.
  • List the main causes of stress and the techniques needed to control them.
  • Learn communication strategies needed for carrying out responsibilities in an effective manner.
  • Develop a service attitude and mindset aimed at the internal and external customer.

The Course Outlines

The Role of the Office Manager/Senior Administrator

  • Perception Versus Reality
  • Competencies Required for Success

Effective Communication Skills

  • Improving Credibility and Gaining Recognition
  • Speaking and Listening
  • Being Assertive
  • Selling Your Ideas to the Boss, Colleagues, Subordinates and Clients

Written Communication

  • Style
  • Layout
  • Clear Writing
  • Proof Reading

Controlling Stress

  • Symptoms
  • Causes
  • Solutions

   Serving the Internal and External Customer

  • Understanding the Needs of Internal and External Customers
  • Having the Right Attitude
  • Providing Excellent Service
  • Handling Complaints

Organizing Meetings

  • Preparing the Agenda
  • Taking Minutes

Managing Time

  • Identifying and Eliminating Time Wasters
  • Setting Goals and Priorities
  • Planning and Managing Time for Self and Others

Using the Telephone Properly

  • Professional Telephone Behavior
  • Rules for Good Listening
  • Making Appointments

Available Cities

@2025 London Business Training Academy