- Course Schedule
- Courses Syllabus
- Available Cities
| Venue ⇅ | Start Date ⇅ | End Date ⇅ | Net Fees ⇅ | Details & Registration |
|---|---|---|---|---|
| London, United Kingdom | 02 - Nov - 2026 | 06 - Nov - 2026 | 5,950 GBP | PDF Register |
| Madrid, Spain | 02 - Nov - 2026 | 06 - Nov - 2026 | 7,500 GBP | PDF Register |
| Munich, Germany | 02 - Nov - 2026 | 06 - Nov - 2026 | 8,900 GBP | PDF Register |
| Berlin, Germany | 02 - Nov - 2026 | 06 - Nov - 2026 | 8,300 GBP | PDF Register |
| New York, United States | 02 - Nov - 2026 | 06 - Nov - 2026 | 12,750 GBP | PDF Register |
| Amsterdam, Netherlands | 02 - Nov - 2026 | 06 - Nov - 2026 | 9,100 GBP | PDF Register |
| Milan, Italy | 02 - Nov - 2026 | 06 - Nov - 2026 | 7,500 GBP | PDF Register |
| Dubai, United Arab Emirates | 02 - Nov - 2026 | 06 - Nov - 2026 | 5,723 GBP | PDF Register |
| Paris, France | 02 - Nov - 2026 | 06 - Nov - 2026 | 7,900 GBP | PDF Register |
| Hong Kong | 02 - Nov - 2026 | 06 - Nov - 2026 | 9,100 GBP | PDF Register |
| Tokyo, Japan | 02 - Nov - 2026 | 06 - Nov - 2026 | 11,500 GBP | PDF Register |
| Kuala Lumpur, Malaysia | 02 - Nov - 2026 | 06 - Nov - 2026 | 5,300 GBP | PDF Register |
| Rome, Italy | 02 - Nov - 2026 | 06 - Nov - 2026 | 7,900 GBP | PDF Register |
| Barcelona, Spain | 02 - Nov - 2026 | 06 - Nov - 2026 | 8,300 GBP | PDF Register |
| Zurich, Switzerland | 02 - Nov - 2026 | 06 - Nov - 2026 | 8,700 GBP | PDF Register |
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Courses Syllabus
Course Introduction:
This course is designed to equip staff in the commercial department with essential skills and knowledge to effectively address and manage revenue losses associated with water supply issues.
Course Objectives:
- Understand the importance and impact of water loss on revenue.
- Identify key factors contributing to water loss and revenue leakage.
- Implement effective strategies and technologies to minimize water loss.
- Analyze and monitor water usage data to improve revenue protection.
- Develop skills in regulatory compliance and customer management.
The Course Outlines:
Day 1: Introduction to Water Loss and Revenue Protection
- Overview of the water supply industry and the significance of revenue protection.
- Understanding the basics of water loss: Physical losses, apparent losses, and unbilled authorized consumption.
- Introduction to the concepts of Non-Revenue Water (NRW) and its impact on utility operations.
Day 2: Factors Contributing to Water Loss
- Identifying and analyzing the primary sources of water loss in water supply systems.
- The role of meter inaccuracies and data handling errors in revenue loss.
- Case study review: Common leakage points and their detection.
Day 3: Technologies and Methods for Managing Water Loss
- Advanced metering infrastructure (AMI) and its role in leak detection and revenue protection.
- Pressure management techniques to reduce water loss.
- Implementing Geographic Information Systems (GIS) for managing water distribution networks.
Day 4: Data Management and Analysis for Revenue Protection
- Techniques for effective data collection and management in water supply systems.
- Using analytics to monitor and control water usage and loss.
- Workshop: Hands-on practice with tools and software for data analysis.
Day 5: Regulatory Compliance and Customer Management
- Understanding the regulatory framework governing water utilities.
- Strategies for improving customer relations and addressing complaints related to billing and water usage.
- Developing effective communication plans to inform and engage customers about water conservation initiatives.