EFQM – Journey to Excellence

Embark on a journey to excellence with EFQM principles. Join this course to learn how to guide organizations toward sustainable improvement. LBTA Training offers EFQM – Journey to Excellence Course in Quality and Productivity Courses.

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  • 298 Training Sessions
  • Confirmed
  • One Week
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Venue Start Date End Date Net Fees Details & Registration
Istanbul, Turkey26 - Jan - 202530 - Jan - 20254700 GBPPDF Register
Bali, Indonesia26 - Jan - 202530 - Jan - 20258100 GBPPDF Register
Singapore, Singapore26 - Jan - 202530 - Jan - 20257500 GBPPDF Register
Washington, United States26 - Jan - 202530 - Jan - 202511000 GBPPDF Register
Taipei, Taiwan26 - Jan - 202530 - Jan - 20259300 GBPPDF Register
London, UK23 - Feb - 202527 - Feb - 20254950 GBPPDF Register
Madrid, Spain23 - Feb - 202527 - Feb - 20256950 GBPPDF Register
Munich, Germany23 - Feb - 202527 - Feb - 20257900 GBPPDF Register
Berlin, Germany23 - Feb - 202527 - Feb - 20257900 GBPPDF Register
New York, United States23 - Feb - 202527 - Feb - 202510900 GBPPDF Register
Amsterdam, Netherlands23 - Feb - 202527 - Feb - 20258100 GBPPDF Register
Milan, Italy23 - Feb - 202527 - Feb - 20256950 GBPPDF Register
Dubai, UAE16 - Feb - 202520 - Feb - 20254987.5 GBPPDF Register
Paris, France16 - Feb - 202520 - Feb - 20256700 GBPPDF Register
Hong Kong, Hong Kong16 - Feb - 202520 - Feb - 20258500 GBPPDF Register
Tokyo, Japan16 - Feb - 202520 - Feb - 20259750 GBPPDF Register
Istanbul, Turkey09 - Feb - 202513 - Feb - 20254700 GBPPDF Register
Bali, Indonesia09 - Feb - 202513 - Feb - 20258100 GBPPDF Register
Singapore, Singapore09 - Feb - 202513 - Feb - 20257500 GBPPDF Register
Washington, United States09 - Feb - 202513 - Feb - 202511000 GBPPDF Register
Kuala Lumpur, Malaysia02 - Feb - 202506 - Feb - 20254750 GBPPDF Register
Rome, Italy02 - Feb - 202506 - Feb - 20257300 GBPPDF Register
Barcelona, Spain02 - Feb - 202506 - Feb - 20256950 GBPPDF Register
Zurich, Switzerland02 - Feb - 202506 - Feb - 20257950 GBPPDF Register
Dubai, UAE09 - Feb - 202513 - Feb - 20254987.5 GBPPDF Register
Paris, France09 - Feb - 202513 - Feb - 20256700 GBPPDF Register
Hong Kong, Hong Kong09 - Feb - 202513 - Feb - 20258500 GBPPDF Register
Tokyo, Japan09 - Feb - 202513 - Feb - 20259750 GBPPDF Register
London, UK09 - Feb - 202513 - Feb - 20254950 GBPPDF Register
Madrid, Spain09 - Feb - 202513 - Feb - 20256950 GBPPDF Register
Munich, Germany09 - Feb - 202513 - Feb - 20257900 GBPPDF Register
Berlin, Germany09 - Feb - 202513 - Feb - 20257900 GBPPDF Register
New York, United States09 - Feb - 202513 - Feb - 202510900 GBPPDF Register
Amsterdam, Netherlands09 - Feb - 202513 - Feb - 20258100 GBPPDF Register
Milan, Italy09 - Feb - 202513 - Feb - 20256950 GBPPDF Register
Taipei, Taiwan09 - Feb - 202513 - Feb - 20259300 GBPPDF Register
Sydney, Australia02 - Feb - 202506 - Feb - 202510900 GBPPDF Register
Interlaken, Switzerland02 - Feb - 202506 - Feb - 20258950 GBPPDF Register
Istanbul, Turkey16 - Mar - 202520 - Mar - 20254700 GBPPDF Register
Bali, Indonesia16 - Mar - 202520 - Mar - 20258100 GBPPDF Register
Singapore, Singapore16 - Mar - 202520 - Mar - 20257500 GBPPDF Register
Washington, United States16 - Mar - 202520 - Mar - 202511000 GBPPDF Register
Dubai, UAE09 - Mar - 202513 - Mar - 20254987.5 GBPPDF Register
Paris, France09 - Mar - 202513 - Mar - 20256700 GBPPDF Register
Hong Kong, Hong Kong09 - Mar - 202513 - Mar - 20258500 GBPPDF Register
Tokyo, Japan09 - Mar - 202513 - Mar - 20259750 GBPPDF Register
Dubai, UAE02 - Mar - 202506 - Mar - 20254987.5 GBPPDF Register
Paris, France02 - Mar - 202506 - Mar - 20256700 GBPPDF Register
Hong Kong, Hong Kong02 - Mar - 202506 - Mar - 20258500 GBPPDF Register
Tokyo, Japan02 - Mar - 202506 - Mar - 20259750 GBPPDF Register
Kuala Lumpur, Malaysia23 - Mar - 202527 - Mar - 20254750 GBPPDF Register
Rome, Italy23 - Mar - 202527 - Mar - 20257300 GBPPDF Register
Barcelona, Spain23 - Mar - 202527 - Mar - 20256950 GBPPDF Register
Zurich, Switzerland23 - Mar - 202527 - Mar - 20257950 GBPPDF Register
London, UK09 - Mar - 202513 - Mar - 20254950 GBPPDF Register
Madrid, Spain09 - Mar - 202513 - Mar - 20256950 GBPPDF Register
Munich, Germany09 - Mar - 202513 - Mar - 20257900 GBPPDF Register
Berlin, Germany09 - Mar - 202513 - Mar - 20257900 GBPPDF Register
New York, United States09 - Mar - 202513 - Mar - 202510900 GBPPDF Register
Amsterdam, Netherlands09 - Mar - 202513 - Mar - 20258100 GBPPDF Register
Milan, Italy09 - Mar - 202513 - Mar - 20256950 GBPPDF Register
London, UK02 - Mar - 202506 - Mar - 20254950 GBPPDF Register
Madrid, Spain02 - Mar - 202506 - Mar - 20256950 GBPPDF Register
Munich, Germany02 - Mar - 202506 - Mar - 20257900 GBPPDF Register
Berlin, Germany02 - Mar - 202506 - Mar - 20257900 GBPPDF Register
New York, United States02 - Mar - 202506 - Mar - 202510900 GBPPDF Register
Amsterdam, Netherlands02 - Mar - 202506 - Mar - 20258100 GBPPDF Register
Milan, Italy02 - Mar - 202506 - Mar - 20256950 GBPPDF Register
Taipei, Taiwan16 - Mar - 202520 - Mar - 20259300 GBPPDF Register
Sydney, Australia23 - Mar - 202527 - Mar - 202510900 GBPPDF Register
Interlaken, Switzerland23 - Mar - 202527 - Mar - 20258950 GBPPDF Register
London, UK27 - Apr - 202501 - May - 20254950 GBPPDF Register
Madrid, Spain27 - Apr - 202501 - May - 20256950 GBPPDF Register
Munich, Germany27 - Apr - 202501 - May - 20257900 GBPPDF Register
Berlin, Germany27 - Apr - 202501 - May - 20257900 GBPPDF Register
New York, United States27 - Apr - 202501 - May - 202510900 GBPPDF Register
Amsterdam, Netherlands27 - Apr - 202501 - May - 20258100 GBPPDF Register
Milan, Italy27 - Apr - 202501 - May - 20256950 GBPPDF Register
Dubai, UAE06 - Apr - 202510 - Apr - 20254987.5 GBPPDF Register
Paris, France06 - Apr - 202510 - Apr - 20256700 GBPPDF Register
Hong Kong, Hong Kong06 - Apr - 202510 - Apr - 20258500 GBPPDF Register
Tokyo, Japan06 - Apr - 202510 - Apr - 20259750 GBPPDF Register
Istanbul, Turkey13 - Apr - 202517 - Apr - 20254700 GBPPDF Register
Bali, Indonesia13 - Apr - 202517 - Apr - 20258100 GBPPDF Register
Singapore, Singapore13 - Apr - 202517 - Apr - 20257500 GBPPDF Register
Washington, United States13 - Apr - 202517 - Apr - 202511000 GBPPDF Register
Kuala Lumpur, Malaysia20 - Apr - 202524 - Apr - 20254750 GBPPDF Register
Rome, Italy20 - Apr - 202524 - Apr - 20257300 GBPPDF Register
Barcelona, Spain20 - Apr - 202524 - Apr - 20256950 GBPPDF Register
Zurich, Switzerland20 - Apr - 202524 - Apr - 20257950 GBPPDF Register
Dubai, UAE13 - Apr - 202517 - Apr - 20254987.5 GBPPDF Register
Paris, France13 - Apr - 202517 - Apr - 20256700 GBPPDF Register
Hong Kong, Hong Kong13 - Apr - 202517 - Apr - 20258500 GBPPDF Register
Tokyo, Japan13 - Apr - 202517 - Apr - 20259750 GBPPDF Register
London, UK13 - Apr - 202517 - Apr - 20254950 GBPPDF Register
Madrid, Spain13 - Apr - 202517 - Apr - 20256950 GBPPDF Register
Munich, Germany13 - Apr - 202517 - Apr - 20257900 GBPPDF Register
Berlin, Germany13 - Apr - 202517 - Apr - 20257900 GBPPDF Register
New York, United States13 - Apr - 202517 - Apr - 202510900 GBPPDF Register
Amsterdam, Netherlands13 - Apr - 202517 - Apr - 20258100 GBPPDF Register
Milan, Italy13 - Apr - 202517 - Apr - 20256950 GBPPDF Register
Taipei, Taiwan13 - Apr - 202517 - Apr - 20259300 GBPPDF Register
Sydney, Australia20 - Apr - 202524 - Apr - 202510900 GBPPDF Register
Interlaken, Switzerland20 - Apr - 202524 - Apr - 20258950 GBPPDF Register
Istanbul, Turkey11 - May - 202515 - May - 20254700 GBPPDF Register
Bali, Indonesia11 - May - 202515 - May - 20258100 GBPPDF Register
Singapore, Singapore11 - May - 202515 - May - 20257500 GBPPDF Register
Washington, United States11 - May - 202515 - May - 202511000 GBPPDF Register
Dubai, UAE04 - May - 202508 - May - 20254987.5 GBPPDF Register
Paris, France04 - May - 202508 - May - 20256700 GBPPDF Register
Hong Kong, Hong Kong04 - May - 202508 - May - 20258500 GBPPDF Register
Tokyo, Japan04 - May - 202508 - May - 20259750 GBPPDF Register
Dubai, UAE18 - May - 202522 - May - 20254987.5 GBPPDF Register
Paris, France18 - May - 202522 - May - 20256700 GBPPDF Register
Hong Kong, Hong Kong18 - May - 202522 - May - 20258500 GBPPDF Register
Tokyo, Japan18 - May - 202522 - May - 20259750 GBPPDF Register
Kuala Lumpur, Malaysia25 - May - 202529 - May - 20254750 GBPPDF Register
Rome, Italy25 - May - 202529 - May - 20257300 GBPPDF Register
Barcelona, Spain25 - May - 202529 - May - 20256950 GBPPDF Register
Zurich, Switzerland25 - May - 202529 - May - 20257950 GBPPDF Register
London, UK04 - May - 202508 - May - 20254950 GBPPDF Register
Madrid, Spain04 - May - 202508 - May - 20256950 GBPPDF Register
Munich, Germany04 - May - 202508 - May - 20257900 GBPPDF Register
Berlin, Germany04 - May - 202508 - May - 20257900 GBPPDF Register
New York, United States04 - May - 202508 - May - 202510900 GBPPDF Register
Amsterdam, Netherlands04 - May - 202508 - May - 20258100 GBPPDF Register
Milan, Italy04 - May - 202508 - May - 20256950 GBPPDF Register
London, UK18 - May - 202522 - May - 20254950 GBPPDF Register
Madrid, Spain18 - May - 202522 - May - 20256950 GBPPDF Register
Munich, Germany18 - May - 202522 - May - 20257900 GBPPDF Register
Berlin, Germany18 - May - 202522 - May - 20257900 GBPPDF Register
New York, United States18 - May - 202522 - May - 202510900 GBPPDF Register
Amsterdam, Netherlands18 - May - 202522 - May - 20258100 GBPPDF Register
Milan, Italy18 - May - 202522 - May - 20256950 GBPPDF Register
Taipei, Taiwan11 - May - 202515 - May - 20259300 GBPPDF Register
Sydney, Australia25 - May - 202529 - May - 202510900 GBPPDF Register
Interlaken, Switzerland25 - May - 202529 - May - 20258950 GBPPDF Register
London, UK08 - Jun - 202512 - Jun - 20254950 GBPPDF Register
Madrid, Spain08 - Jun - 202512 - Jun - 20256950 GBPPDF Register
Munich, Germany08 - Jun - 202512 - Jun - 20257900 GBPPDF Register
Berlin, Germany08 - Jun - 202512 - Jun - 20257900 GBPPDF Register
New York, United States08 - Jun - 202512 - Jun - 202510900 GBPPDF Register
Amsterdam, Netherlands08 - Jun - 202512 - Jun - 20258100 GBPPDF Register
Milan, Italy08 - Jun - 202512 - Jun - 20256950 GBPPDF Register
Dubai, UAE15 - Jun - 202519 - Jun - 20254987.5 GBPPDF Register
Paris, France15 - Jun - 202519 - Jun - 20256700 GBPPDF Register
Hong Kong, Hong Kong15 - Jun - 202519 - Jun - 20258500 GBPPDF Register
Tokyo, Japan15 - Jun - 202519 - Jun - 20259750 GBPPDF Register
Istanbul, Turkey22 - Jun - 202526 - Jun - 20254700 GBPPDF Register
Bali, Indonesia22 - Jun - 202526 - Jun - 20258100 GBPPDF Register
Singapore, Singapore22 - Jun - 202526 - Jun - 20257500 GBPPDF Register
Washington, United States22 - Jun - 202526 - Jun - 202511000 GBPPDF Register
Kuala Lumpur, Malaysia01 - Jun - 202505 - Jun - 20254750 GBPPDF Register
Rome, Italy01 - Jun - 202505 - Jun - 20257300 GBPPDF Register
Barcelona, Spain01 - Jun - 202505 - Jun - 20256950 GBPPDF Register
Zurich, Switzerland01 - Jun - 202505 - Jun - 20257950 GBPPDF Register
Dubai, UAE22 - Jun - 202526 - Jun - 20254987.5 GBPPDF Register
Paris, France22 - Jun - 202526 - Jun - 20256700 GBPPDF Register
Hong Kong, Hong Kong22 - Jun - 202526 - Jun - 20258500 GBPPDF Register
Tokyo, Japan22 - Jun - 202526 - Jun - 20259750 GBPPDF Register
London, UK22 - Jun - 202526 - Jun - 20254950 GBPPDF Register
Madrid, Spain22 - Jun - 202526 - Jun - 20256950 GBPPDF Register
Munich, Germany22 - Jun - 202526 - Jun - 20257900 GBPPDF Register
Berlin, Germany22 - Jun - 202526 - Jun - 20257900 GBPPDF Register
New York, United States22 - Jun - 202526 - Jun - 202510900 GBPPDF Register
Amsterdam, Netherlands22 - Jun - 202526 - Jun - 20258100 GBPPDF Register
Milan, Italy22 - Jun - 202526 - Jun - 20256950 GBPPDF Register
Taipei, Taiwan22 - Jun - 202526 - Jun - 20259300 GBPPDF Register
Sydney, Australia01 - Jun - 202505 - Jun - 202510900 GBPPDF Register
Interlaken, Switzerland01 - Jun - 202505 - Jun - 20258950 GBPPDF Register
Istanbul, Turkey06 - Jul - 202510 - Jul - 20254700 GBPPDF Register
Bali, Indonesia06 - Jul - 202510 - Jul - 20258100 GBPPDF Register
Singapore, Singapore06 - Jul - 202510 - Jul - 20257500 GBPPDF Register
Washington, United States06 - Jul - 202510 - Jul - 202511000 GBPPDF Register
Dubai, UAE13 - Jul - 202517 - Jul - 20254987.5 GBPPDF Register
Paris, France13 - Jul - 202517 - Jul - 20256700 GBPPDF Register
Hong Kong, Hong Kong13 - Jul - 202517 - Jul - 20258500 GBPPDF Register
Tokyo, Japan13 - Jul - 202517 - Jul - 20259750 GBPPDF Register
Dubai, UAE20 - Jul - 202524 - Jul - 20254987.5 GBPPDF Register
Paris, France20 - Jul - 202524 - Jul - 20256700 GBPPDF Register
Hong Kong, Hong Kong20 - Jul - 202524 - Jul - 20258500 GBPPDF Register
Tokyo, Japan20 - Jul - 202524 - Jul - 20259750 GBPPDF Register
Kuala Lumpur, Malaysia27 - Jul - 202531 - Jul - 20254750 GBPPDF Register
Rome, Italy27 - Jul - 202531 - Jul - 20257300 GBPPDF Register
Barcelona, Spain27 - Jul - 202531 - Jul - 20256950 GBPPDF Register
Zurich, Switzerland27 - Jul - 202531 - Jul - 20257950 GBPPDF Register
London, UK13 - Jul - 202517 - Jul - 20254950 GBPPDF Register
Madrid, Spain13 - Jul - 202517 - Jul - 20256950 GBPPDF Register
Munich, Germany13 - Jul - 202517 - Jul - 20257900 GBPPDF Register
Berlin, Germany13 - Jul - 202517 - Jul - 20257900 GBPPDF Register
New York, United States13 - Jul - 202517 - Jul - 202510900 GBPPDF Register
Amsterdam, Netherlands13 - Jul - 202517 - Jul - 20258100 GBPPDF Register
Milan, Italy13 - Jul - 202517 - Jul - 20256950 GBPPDF Register
London, UK20 - Jul - 202524 - Jul - 20254950 GBPPDF Register
Madrid, Spain20 - Jul - 202524 - Jul - 20256950 GBPPDF Register
Munich, Germany20 - Jul - 202524 - Jul - 20257900 GBPPDF Register
Berlin, Germany20 - Jul - 202524 - Jul - 20257900 GBPPDF Register
New York, United States20 - Jul - 202524 - Jul - 202510900 GBPPDF Register
Amsterdam, Netherlands20 - Jul - 202524 - Jul - 20258100 GBPPDF Register
Milan, Italy20 - Jul - 202524 - Jul - 20256950 GBPPDF Register
Taipei, Taiwan06 - Jul - 202510 - Jul - 20259300 GBPPDF Register
Sydney, Australia27 - Jul - 202531 - Jul - 202510900 GBPPDF Register
Interlaken, Switzerland27 - Jul - 202531 - Jul - 20258950 GBPPDF Register
London, UK03 - Aug - 202507 - Aug - 20254950 GBPPDF Register
Madrid, Spain03 - Aug - 202507 - Aug - 20256950 GBPPDF Register
Munich, Germany03 - Aug - 202507 - Aug - 20257900 GBPPDF Register
Berlin, Germany03 - Aug - 202507 - Aug - 20257900 GBPPDF Register
New York, United States03 - Aug - 202507 - Aug - 202510900 GBPPDF Register
Amsterdam, Netherlands03 - Aug - 202507 - Aug - 20258100 GBPPDF Register
Milan, Italy03 - Aug - 202507 - Aug - 20256950 GBPPDF Register
Dubai, UAE10 - Aug - 202514 - Aug - 20254987.5 GBPPDF Register
Paris, France10 - Aug - 202514 - Aug - 20256700 GBPPDF Register
Hong Kong, Hong Kong10 - Aug - 202514 - Aug - 20258500 GBPPDF Register
Tokyo, Japan10 - Aug - 202514 - Aug - 20259750 GBPPDF Register
Istanbul, Turkey17 - Aug - 202521 - Aug - 20254700 GBPPDF Register
Bali, Indonesia17 - Aug - 202521 - Aug - 20258100 GBPPDF Register
Singapore, Singapore17 - Aug - 202521 - Aug - 20257500 GBPPDF Register
Washington, United States17 - Aug - 202521 - Aug - 202511000 GBPPDF Register
Kuala Lumpur, Malaysia24 - Aug - 202528 - Aug - 20254750 GBPPDF Register
Rome, Italy24 - Aug - 202528 - Aug - 20257300 GBPPDF Register
Barcelona, Spain24 - Aug - 202528 - Aug - 20256950 GBPPDF Register
Zurich, Switzerland24 - Aug - 202528 - Aug - 20257950 GBPPDF Register
Dubai, UAE17 - Aug - 202521 - Aug - 20254987.5 GBPPDF Register
Paris, France17 - Aug - 202521 - Aug - 20256700 GBPPDF Register
Hong Kong, Hong Kong17 - Aug - 202521 - Aug - 20258500 GBPPDF Register
Tokyo, Japan17 - Aug - 202521 - Aug - 20259750 GBPPDF Register
London, UK17 - Aug - 202521 - Aug - 20254950 GBPPDF Register
Madrid, Spain17 - Aug - 202521 - Aug - 20256950 GBPPDF Register
Munich, Germany17 - Aug - 202521 - Aug - 20257900 GBPPDF Register
Berlin, Germany17 - Aug - 202521 - Aug - 20257900 GBPPDF Register
New York, United States17 - Aug - 202521 - Aug - 202510900 GBPPDF Register
Amsterdam, Netherlands17 - Aug - 202521 - Aug - 20258100 GBPPDF Register
Milan, Italy17 - Aug - 202521 - Aug - 20256950 GBPPDF Register
Taipei, Taiwan17 - Aug - 202521 - Aug - 20259300 GBPPDF Register
Sydney, Australia24 - Aug - 202528 - Aug - 202510900 GBPPDF Register
Interlaken, Switzerland24 - Aug - 202528 - Aug - 20258950 GBPPDF Register
Istanbul, Turkey28 - Sep - 202502 - Oct - 20254700 GBPPDF Register
Bali, Indonesia28 - Sep - 202502 - Oct - 20258100 GBPPDF Register
Singapore, Singapore28 - Sep - 202502 - Oct - 20257500 GBPPDF Register
Washington, United States28 - Sep - 202502 - Oct - 202511000 GBPPDF Register
Dubai, UAE07 - Sep - 202511 - Sep - 20254987.5 GBPPDF Register
Paris, France07 - Sep - 202511 - Sep - 20256700 GBPPDF Register
Hong Kong, Hong Kong07 - Sep - 202511 - Sep - 20258500 GBPPDF Register
Tokyo, Japan07 - Sep - 202511 - Sep - 20259750 GBPPDF Register
Dubai, UAE14 - Sep - 202518 - Sep - 20254987.5 GBPPDF Register
Paris, France14 - Sep - 202518 - Sep - 20256700 GBPPDF Register
Hong Kong, Hong Kong14 - Sep - 202518 - Sep - 20258500 GBPPDF Register
Tokyo, Japan14 - Sep - 202518 - Sep - 20259750 GBPPDF Register
Kuala Lumpur, Malaysia21 - Sep - 202525 - Sep - 20254750 GBPPDF Register
Rome, Italy21 - Sep - 202525 - Sep - 20257300 GBPPDF Register
Barcelona, Spain21 - Sep - 202525 - Sep - 20256950 GBPPDF Register
Zurich, Switzerland21 - Sep - 202525 - Sep - 20257950 GBPPDF Register
London, UK07 - Sep - 202511 - Sep - 20254950 GBPPDF Register
Madrid, Spain07 - Sep - 202511 - Sep - 20256950 GBPPDF Register
Munich, Germany07 - Sep - 202511 - Sep - 20257900 GBPPDF Register
Berlin, Germany07 - Sep - 202511 - Sep - 20257900 GBPPDF Register
New York, United States07 - Sep - 202511 - Sep - 202510900 GBPPDF Register
Amsterdam, Netherlands07 - Sep - 202511 - Sep - 20258100 GBPPDF Register
Milan, Italy07 - Sep - 202511 - Sep - 20256950 GBPPDF Register
London, UK14 - Sep - 202518 - Sep - 20254950 GBPPDF Register
Madrid, Spain14 - Sep - 202518 - Sep - 20256950 GBPPDF Register
Munich, Germany14 - Sep - 202518 - Sep - 20257900 GBPPDF Register
Berlin, Germany14 - Sep - 202518 - Sep - 20257900 GBPPDF Register
New York, United States14 - Sep - 202518 - Sep - 202510900 GBPPDF Register
Amsterdam, Netherlands14 - Sep - 202518 - Sep - 20258100 GBPPDF Register
Milan, Italy14 - Sep - 202518 - Sep - 20256950 GBPPDF Register
Taipei, Taiwan28 - Sep - 202502 - Oct - 20259300 GBPPDF Register
Sydney, Australia21 - Sep - 202525 - Sep - 202510900 GBPPDF Register
Interlaken, Switzerland21 - Sep - 202525 - Sep - 20258950 GBPPDF Register
London, UK19 - Oct - 202523 - Oct - 20254950 GBPPDF Register
Madrid, Spain19 - Oct - 202523 - Oct - 20256950 GBPPDF Register
Munich, Germany19 - Oct - 202523 - Oct - 20257900 GBPPDF Register
Berlin, Germany19 - Oct - 202523 - Oct - 20257900 GBPPDF Register
New York, United States19 - Oct - 202523 - Oct - 202510900 GBPPDF Register
Amsterdam, Netherlands19 - Oct - 202523 - Oct - 20258100 GBPPDF Register
Milan, Italy19 - Oct - 202523 - Oct - 20256950 GBPPDF Register
Istanbul, Turkey05 - Oct - 202509 - Oct - 20254700 GBPPDF Register
Bali, Indonesia05 - Oct - 202509 - Oct - 20258100 GBPPDF Register
Singapore, Singapore05 - Oct - 202509 - Oct - 20257500 GBPPDF Register
Washington, United States05 - Oct - 202509 - Oct - 202511000 GBPPDF Register
Kuala Lumpur, Malaysia12 - Oct - 202516 - Oct - 20254750 GBPPDF Register
Rome, Italy12 - Oct - 202516 - Oct - 20257300 GBPPDF Register
Barcelona, Spain12 - Oct - 202516 - Oct - 20256950 GBPPDF Register
Zurich, Switzerland12 - Oct - 202516 - Oct - 20257950 GBPPDF Register
Dubai, UAE05 - Oct - 202509 - Oct - 20254987.5 GBPPDF Register
Paris, France05 - Oct - 202509 - Oct - 20256700 GBPPDF Register
Hong Kong, Hong Kong05 - Oct - 202509 - Oct - 20258500 GBPPDF Register
Tokyo, Japan05 - Oct - 202509 - Oct - 20259750 GBPPDF Register
London, UK05 - Oct - 202509 - Oct - 20254950 GBPPDF Register
Madrid, Spain05 - Oct - 202509 - Oct - 20256950 GBPPDF Register
Munich, Germany05 - Oct - 202509 - Oct - 20257900 GBPPDF Register
Berlin, Germany05 - Oct - 202509 - Oct - 20257900 GBPPDF Register
New York, United States05 - Oct - 202509 - Oct - 202510900 GBPPDF Register
Amsterdam, Netherlands05 - Oct - 202509 - Oct - 20258100 GBPPDF Register
Milan, Italy05 - Oct - 202509 - Oct - 20256950 GBPPDF Register
Taipei, Taiwan05 - Oct - 202509 - Oct - 20259300 GBPPDF Register
Sydney, Australia12 - Oct - 202516 - Oct - 202510900 GBPPDF Register
Interlaken, Switzerland12 - Oct - 202516 - Oct - 20258950 GBPPDF Register

Courses Syllabus

Introduction

Who should attend:

Professionals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance. Individuals who are leading or participating in organizational effort to apply for distinguished national and international quality awards based on the EFQM Model will also find the program beneficial. 

Objectives

  • Use self-assessment as an improvement tool.
  • Develop a roadmap for their organization’s action plan.
  • Prioritize improvement actions to ensure effective use of resources.
  • Develop a plan to engage people within their organization to drive improvement efforts.
  • Utilize tools and techniques to improve performance.
  • Point out EFQM’s Levels of Excellence to determine own goals and aspirations.
  • Recognize the cultural aspects of Excellence to improve non tangible strengths.

Content

The Journey Towards Excellence

  • The Ingredients of Sustainable Improvement
  • Defining the Burning Platform
  • The Committed to Excellence (C2E) Journey
  • What is Excellence?
  • Mapping Stakeholders and their Expectations

The EFQM Excellence Model

  • What is Driving Change?
  • Fundamental Concepts, Criteria and RADAR 
  • Phases of Excellence
  • The 5 Enablers of the Model
  • Conducting a Self-Assessment

Prioritizing Opportunities to Improve

  • Prioritizing the Output of Self-Assessment
  • Using Pareto Analysis
  • Improve versus Maintain versus Reduce
  • Assessing Impact versus Ease

Managing Improvement Projects

  • The Six Phases of a Project
  • Project Success Criteria
  • Using RADAR to Implement Improvements
  • Preparing for the Site Visit in C2E
  • The Role of Validator

Putting the Model into Practice

  • Using the Quick Check Tool
  • Creating Annual Action Plans

@2025 London Business Training Academy