Transformational Industrial and Employee Relations Course

Venue Start Date End Date Net Fees
Istanbul , Turkey 22 – Sep – 2024 26 – Sep – 2024 4700 GBP
Bali , Indonesia 22 – Sep – 2024 26 – Sep – 2024 8100 GBP
Singapore , Singapore 22 – Sep – 2024 26 – Sep – 2024 7500 GBP
Washington , United States 22 – Sep – 2024 26 – Sep – 2024 11000 GBP
Istanbul , Turkey 29 – Sep – 2024 3 – Oct – 2024 4700 GBP
Bali , Indonesia 29 – Sep – 2024 3 – Oct – 2024 8100 GBP
Singapore , Singapore 29 – Sep – 2024 3 – Oct – 2024 7500 GBP
Washington , United States 29 – Sep – 2024 3 – Oct – 2024 11000 GBP
Dubai , UAE 8 – Sep – 2024 12 – Sep – 2024 4987.5 GBP
Paris , France 8 – Sep – 2024 12 – Sep – 2024 6700 GBP
Hong Kong , Hong Kong 8 – Sep – 2024 12 – Sep – 2024 8500 GBP
London , UK 15 – Sep – 2024 19 – Sep – 2024 4950 GBP
Madrid , Spain 15 – Sep – 2024 19 – Sep – 2024 6950 GBP
Munich , Germany 15 – Sep – 2024 19 – Sep – 2024 7900 GBP
Berlin , Germany 15 – Sep – 2024 19 – Sep – 2024 7900 GBP
New York , United States 15 – Sep – 2024 19 – Sep – 2024 10900 GBP
Amsterdam , Netherlands 15 – Sep – 2024 19 – Sep – 2024 8100 GBP
Dubai , UAE 22 – Sep – 2024 26 – Sep – 2024 4987.5 GBP
Paris , France 22 – Sep – 2024 26 – Sep – 2024 6700 GBP
Hong Kong , Hong Kong 22 – Sep – 2024 26 – Sep – 2024 8500 GBP
Dubai , UAE 29 – Sep – 2024 3 – Oct – 2024 4987.5 GBP
Paris , France 29 – Sep – 2024 3 – Oct – 2024 6700 GBP
Hong Kong , Hong Kong 29 – Sep – 2024 3 – Oct – 2024 8500 GBP
Tokyo , Japan 8 – Sep – 2024 12 – Sep – 2024 9750 GBP
Milan , Italy 15 – Sep – 2024 19 – Sep – 2024 6950 GBP
Tokyo , Japan 22 – Sep – 2024 26 – Sep – 2024 9750 GBP
Tokyo , Japan 29 – Sep – 2024 3 – Oct – 2024 9750 GBP
Dubai , UAE 20 – Oct – 2024 24 – Oct – 2024 4987.5 GBP
Paris , France 20 – Oct – 2024 24 – Oct – 2024 6700 GBP
Hong Kong , Hong Kong 20 – Oct – 2024 24 – Oct – 2024 8500 GBP
Kuala Lumpur , Malaysia 27 – Oct – 2024 31 – Oct – 2024 4750 GBP
Rome , Italy 27 – Oct – 2024 31 – Oct – 2024 7300 GBP
Barcelona , Spain 27 – Oct – 2024 31 – Oct – 2024 6950 GBP
Zurich , Switzerland 27 – Oct – 2024 31 – Oct – 2024 7950 GBP
Kuala Lumpur , Malaysia 6 – Oct – 2024 10 – Oct – 2024 4750 GBP
Rome , Italy 6 – Oct – 2024 10 – Oct – 2024 7300 GBP
Barcelona , Spain 6 – Oct – 2024 10 – Oct – 2024 6950 GBP
Zurich , Switzerland 6 – Oct – 2024 10 – Oct – 2024 7950 GBP
London , UK 13 – Oct – 2024 17 – Oct – 2024 4950 GBP
Madrid , Spain 13 – Oct – 2024 17 – Oct – 2024 6950 GBP
Munich , Germany 13 – Oct – 2024 17 – Oct – 2024 7900 GBP
Berlin , Germany 13 – Oct – 2024 17 – Oct – 2024 7900 GBP
New York , United States 13 – Oct – 2024 17 – Oct – 2024 10900 GBP
Amsterdam , Netherlands 13 – Oct – 2024 17 – Oct – 2024 8100 GBP
Dubai , UAE 6 – Oct – 2024 10 – Oct – 2024 4987.5 GBP
Paris , France 6 – Oct – 2024 10 – Oct – 2024 6700 GBP
Hong Kong , Hong Kong 6 – Oct – 2024 10 – Oct – 2024 8500 GBP
Dubai , UAE 13 – Oct – 2024 17 – Oct – 2024 4987.5 GBP
Paris , France 13 – Oct – 2024 17 – Oct – 2024 6700 GBP
Hong Kong , Hong Kong 13 – Oct – 2024 17 – Oct – 2024 8500 GBP
Tokyo , Japan 20 – Oct – 2024 24 – Oct – 2024 9750 GBP
Sydney , Australia 27 – Oct – 2024 31 – Oct – 2024 10900 GBP
Sydney , Australia 6 – Oct – 2024 10 – Oct – 2024 10900 GBP
Milan , Italy 13 – Oct – 2024 17 – Oct – 2024 6950 GBP
Tokyo , Japan 6 – Oct – 2024 10 – Oct – 2024 9750 GBP
Tokyo , Japan 13 – Oct – 2024 17 – Oct – 2024 9750 GBP
Istanbul , Turkey 17 – Nov – 2024 21 – Nov – 2024 4700 GBP
Bali , Indonesia 17 – Nov – 2024 21 – Nov – 2024 8100 GBP
Singapore , Singapore 17 – Nov – 2024 21 – Nov – 2024 7500 GBP
Washington , United States 17 – Nov – 2024 21 – Nov – 2024 11000 GBP
Kuala Lumpur , Malaysia 24 – Nov – 2024 28 – Nov – 2024 4750 GBP
Rome , Italy 24 – Nov – 2024 28 – Nov – 2024 7300 GBP
Barcelona , Spain 24 – Nov – 2024 28 – Nov – 2024 6950 GBP
Zurich , Switzerland 24 – Nov – 2024 28 – Nov – 2024 7950 GBP
Dubai , UAE 3 – Nov – 2024 7 – Nov – 2024 4987.5 GBP
Paris , France 3 – Nov – 2024 7 – Nov – 2024 6700 GBP
Hong Kong , Hong Kong 3 – Nov – 2024 7 – Nov – 2024 8500 GBP
London , UK 10 – Nov – 2024 14 – Nov – 2024 4950 GBP
Madrid , Spain 10 – Nov – 2024 14 – Nov – 2024 6950 GBP
Munich , Germany 10 – Nov – 2024 14 – Nov – 2024 7900 GBP
Berlin , Germany 10 – Nov – 2024 14 – Nov – 2024 7900 GBP
New York , United States 10 – Nov – 2024 14 – Nov – 2024 10900 GBP
Amsterdam , Netherlands 10 – Nov – 2024 14 – Nov – 2024 8100 GBP
Dubai , UAE 17 – Nov – 2024 21 – Nov – 2024 4987.5 GBP
Paris , France 17 – Nov – 2024 21 – Nov – 2024 6700 GBP
Hong Kong , Hong Kong 17 – Nov – 2024 21 – Nov – 2024 8500 GBP
Sydney , Australia 24 – Nov – 2024 28 – Nov – 2024 10900 GBP
Tokyo , Japan 3 – Nov – 2024 7 – Nov – 2024 9750 GBP
Milan , Italy 10 – Nov – 2024 14 – Nov – 2024 6950 GBP
Tokyo , Japan 17 – Nov – 2024 21 – Nov – 2024 9750 GBP
Dubai , UAE 15 – Dec – 2024 19 – Dec – 2024 4987.5 GBP
Paris , France 15 – Dec – 2024 19 – Dec – 2024 6700 GBP
Hong Kong , Hong Kong 15 – Dec – 2024 19 – Dec – 2024 8500 GBP
Kuala Lumpur , Malaysia 22 – Dec – 2024 26 – Dec – 2024 4750 GBP
Rome , Italy 22 – Dec – 2024 26 – Dec – 2024 7300 GBP
Barcelona , Spain 22 – Dec – 2024 26 – Dec – 2024 6950 GBP
Zurich , Switzerland 22 – Dec – 2024 26 – Dec – 2024 7950 GBP
Kuala Lumpur , Malaysia 8 – Dec – 2024 12 – Dec – 2024 4750 GBP
Rome , Italy 8 – Dec – 2024 12 – Dec – 2024 7300 GBP
Barcelona , Spain 8 – Dec – 2024 12 – Dec – 2024 6950 GBP
Zurich , Switzerland 8 – Dec – 2024 12 – Dec – 2024 7950 GBP
London , UK 1 – Dec – 2024 5 – Dec – 2024 4950 GBP
Madrid , Spain 1 – Dec – 2024 5 – Dec – 2024 6950 GBP
Munich , Germany 1 – Dec – 2024 5 – Dec – 2024 7900 GBP
Berlin , Germany 1 – Dec – 2024 5 – Dec – 2024 7900 GBP
New York , United States 1 – Dec – 2024 5 – Dec – 2024 10900 GBP
Amsterdam , Netherlands 1 – Dec – 2024 5 – Dec – 2024 8100 GBP
Dubai , UAE 8 – Dec – 2024 12 – Dec – 2024 4987.5 GBP
Paris , France 8 – Dec – 2024 12 – Dec – 2024 6700 GBP
Hong Kong , Hong Kong 8 – Dec – 2024 12 – Dec – 2024 8500 GBP
Dubai , UAE 1 – Dec – 2024 5 – Dec – 2024 4987.5 GBP
Paris , France 1 – Dec – 2024 5 – Dec – 2024 6700 GBP
Hong Kong , Hong Kong 1 – Dec – 2024 5 – Dec – 2024 8500 GBP
Tokyo , Japan 15 – Dec – 2024 19 – Dec – 2024 9750 GBP
Sydney , Australia 22 – Dec – 2024 26 – Dec – 2024 10900 GBP
Sydney , Australia 8 – Dec – 2024 12 – Dec – 2024 10900 GBP
Milan , Italy 1 – Dec – 2024 5 – Dec – 2024 6950 GBP
Tokyo , Japan 8 – Dec – 2024 12 – Dec – 2024 9750 GBP
Tokyo , Japan 1 – Dec – 2024 5 – Dec – 2024 9750 GBP

Course Outline

DAY 1

Transformational Employee, Labour & Industrial Relations

  • The Context for Labour, Employee & Industrial Relations
  • Understanding the Functional Role of Trade Unions
  • Trade Unionism in Africa, The Gulf, and Globally
  • Current Trends in Employee & Industrial Relations
  • The Nature of the Employment Relationship and the Psychological Contract
  • Employee Relations: Economic, Legal & Social Perspectives

DAY 2

Vital People Factors in the Workplace

  • Collective Negotiation and Consultation
  • Techniques and Processes to Manage Grievances Efficiently
  • Dignity at Work: Workplace Bullying Example
  • The ‘Flexible Firm’ Model and the Labour Utilisation
  • Involvement, Participation, and Employee Voice

DAY 3

Negotiation Skills for Collective Bargaining

  • Collective Bargaining
  • A Win-Win Approach to Negotiation
  • Stages of Negotiation & the Coleman Raider “Bare-bones” Model
  • Exploring Competition and Cooperation
  • Introduction to Reframing Techniques
  • Cultural Differences that Affect Negotiation and Collective Bargaining

DAY 4

Managing Conflict and Workplace Mediation Skills

  • Understanding Conflict
  • Analysing your Conflict Handling Behaviour (styles)
  • Resolving and Managing Conflict – avoiding conflict escalation
  • The Abilene Paradox and Avoiding Groupthink
  • Alternative Dispute Resolution (ADR)
  • Understanding Arbitration, Conciliation, and Mediation

DAY 5

Practical Techniques of Mediation

  • The Mediation Processes
  • Issues Suitable for Mediation
  • The Mediator’s Role
  • The 5-step Framework for Effective Mediation
  • Reaching and Formalising Agreements
  • Personal Action Planning
Revenue Protection and Water Loss Management Course

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